Author Archives: Dennis Strain

About Dennis Strain

Microsoft Office 365 Sales & Support Specialist - Managed Computer Services Provider

2014 03 06 End of Windows XP Support: What Enclave Can Do For You!

Microsoft is ending its support for Windows XP on April 8, 2014. With this deadline looming, it’s important to plan the migration of your business to Windows 8.1 (if you haven’t done so already), so you can enjoy all the benefits of a modern platform to help your business run more smoothly. Here’s what’s in it for you: A modern touch interface for tablets, … Continue reading

Posted in Announcements, News | Leave a comment

2014 03 04 Pingdom Report for February

  web1.bcenclave.ca Uptime Outages Response time 99.99% 1 1325 ms   Downtimes From To Downtime 2014-02-27     11:33:34 2014-02-27     11:38:34 0h     05m 00s This is a scheduled report from Pingdom. Copyright © 2014 Pingdom AB

Posted in News, Reports | Leave a comment

Support Episode #1: Broken Website

This is one way Enclave Managed Networks can help you, as it has many others. You are surfing the web on your home computer when suddenly a favourite website breaks. Whatever you do you can’t make it work again. Maybe … Continue reading

Posted in Support Episodes | Leave a comment

Java 7 Update 51+ – Add a URL to the Exception Site List – Level:Beginner

Add a URL to the Exception Site List The exception site list is managed in the Security tab of the Java Control Panel. The list is shown in the tab. To add, edit or remove a URL from list, Click Edit Site List and follow … Continue reading

Posted in How-To, Java, WWW | Leave a comment

Microsoft Outlook 2013 – Manually Add New Account – Level:Intermediate

Manually Add New Account Note: To complete these steps, you will need to know your email address, password, incoming mail server name, and outgoing mail server name that is provided by your Internet Service Provider (ISP). To configure the Internet email … Continue reading

Posted in How-To, Microsoft, Outlook 2013 | Leave a comment

Ubuntu 12.04 – How to Install Software from the Command Line – Level:Beginner

How to Install Software from the Command Line Install a Package: Installation of packages using the apt-get tool is quite simple. For example, to install the network scanner nmap, type the following: sudo apt-get install nmap

Posted in How-To, Linux, Ubuntu 12.04 | Leave a comment

Microsoft Excel 2013 – Fill Cells with a Series by Using the Fill Handle – Level:Beginner

Fill cells with a series by using the fill handle Select the first cell in the range that you want to fill. Type the starting value for the series. Type a value in the next cell to establish a pattern. … Continue reading

Posted in Excel 2013, How-To, Microsoft | 1 Comment

2014 02 04 Pingdom Uptime Report for January

web1.bcenclave.ca Uptime Outages Response time 99.84% 5 1352 ms   Downtimes From To Downtime 2014-01-03     20:48:34 2014-01-03     20:53:34 0h     05m 00s 2014-01-14     00:23:34 2014-01-14     00:28:34 0h     05m 00s 2014-01-15     21:53:34 2014-01-15     21:58:34 … Continue reading

Posted in Announcements, News | Leave a comment

2014 02 01 DVD Drive Destructed!

I believe I found why my DVD/CD drive wouldn’t burn a DVD. Looks like the last burn for this drive! — Dennis Strain Enclave Managed Networks Box 365, Smithers, BC, Canada V0J 2N0 dstrain@bcenclave.ca 877-877-8793 toll free phone & fax … Continue reading

Posted in Personal | Leave a comment

2014 01 14 Pingdom Report for December 2013

web1.bcenclave.ca Uptime Outages Response time 99.84% 9 1584 ms   Downtimes From To Downtime 2013-12-01     15:53:34 2013-12-01     15:58:34 0h     05m 00s 2013-12-05     21:28:34 2013-12-05     21:33:34 0h     05m 00s 2013-12-10     14:08:34 2013-12-10     14:13:34 … Continue reading

Posted in Reports | 1 Comment

2014 01 14 CryptoPrevent: A New AntiMalware Tool

CryptoPrevent was created by an experienced I.T. man named Nick Shaw, who saw a need for a small utility to apply Windows GPO (Group Policy Object) settings that lock out, for the most part, this creepy and creeping bit of ransomware … Continue reading

Posted in Advise, Announcements, How-To, News, Security | Leave a comment

2014 01 10 Why Enclave, Why Computer Management

SYSTEM MANAGEMENT – WHAT IS IT?  Computer system management is a rather difficult concept to convey even to those who work in a corporate environment let alone home computer users. I will do my best to describe the basics in … Continue reading

Posted in Advise, Announcements, Data Protection, Data Recovery, What Enclave Does | Leave a comment

2013 11 22 Another Great Antivirus Tool: virustotal.com

We need all the help we can get in our efforts to keep viruses and malware away from our computers.  One great and free tool is an online scanning service named VirusTotal. Upload a suspect file to VirusTotal and it … Continue reading

Posted in Announcements, Data Protection, How-To, News, Security | Leave a comment

2013 11 18 Internet Explorer – A Website Suddenly Doesn’t Work!

This blog post is a bit long.  It would be best to print it off, then mark each step as you perform it. Let me be clear, I like all the mainstream web browsers.  They each have their special features. … Continue reading

Posted in Advise, How-To, Internet Explorer, News, Reports, Windows 7 | Leave a comment

2013 11 05 Basic Defense Against Viruses & Malware

This blog post is not meant to be an exhaustive list of security practices, but a simple, bare introduction to some things you can do to help secure your computer remain uninfected by viruses and other malware. I urge you … Continue reading

Posted in Advise, Data Protection, News, Personal, Security | Leave a comment

2013 11 05 Pingdom Reports June Through October

These reports have been in limbo in my inbox for some time.  It’s about time I posted them:) 5 minute outages are illusory. They are merely an artifact of how Pingdom checks the server. Outages of longer durations are area … Continue reading

Posted in Reports | Leave a comment

2013 10 29 Caution Running Old Software

Here is an excellent description regarding security problems running old software; Windows XP in this case: http://bit.ly/17VheA3 Don’t get me wrong,  I like Windows XP.  In my opinion it was the first truly good desktop version of Windows, at least after service … Continue reading

Posted in Advise, Data Protection, Security | Leave a comment

2013 10 05 Strengthening Families Together: Helping Canadians Live with Mental Illness

On Oct 2nd I began attending a program of study called Strengthening Families Together: Helping Canadians Live with Mental Illness.  This is a free 10 session introductory workshop brought to us by the Schizophrenia Society of Canada.  Their focus is … Continue reading

Posted in Health, Mental Health, Personal | Leave a comment

Security Advise – External Drives

Many people habitually leave their thumb drives, external USB drives and other external drives attached to their computer all the time.  This is not a good idea.  Here’s why… Bad guys of all kinds attempt to access remote computers – … Continue reading

Posted in Advise, Data Protection, Personal, Security | Leave a comment

2013 06 19 Server Downtime – Power Out

Today there was 1 hour downtime due to a power outage.  BC Hydro has yet to release the cause of the power out, but there has been a lot of rain and some thunderstorms lately. – Dennis Strain Enclave Managed … Continue reading

Posted in Announcements, News | Leave a comment

2013 06 11 Pingdom Monthly Report for May

Pingdom Monthly   Report 2013-05-01   to 2013-05-31     web1.bcenclave.ca Uptime Outages Response time 99.53% 6 1562 ms   Downtimes From To Downtime 2013-05-02     05:03:34 2013-05-02     07:33:34 2h     30m 00s 2013-05-08     19:28:34 2013-05-08     19:33:34 … Continue reading

Posted in Announcements, Reports | Tagged | Leave a comment

2013 05 28 Hard Disk Recovery

One of the services I provide is data recovery from failing hard drives. Today I completed the recovery of the hard drive from my own main Windows workstation. I kept receiving alerts that indicated problems with my Windows 7 ntfs … Continue reading

Posted in Data Recovery, Disk Recovery, Linux, News, Personal, Windows 7 | Leave a comment

2013 05 26 – Thunder Storms in the Bulkley Valley

This evening some minor thunderstorms are moving through the Bulkley Valley. Not too bad so far, but for more serious storms I will shutdown and unplug the servers. That’s probably what happened, if the servers disappear on you suddenly over … Continue reading

Posted in News | Leave a comment

User Administration

This activity includes user account creation & deletion, the assignment of account rights and file & folder access permissions. The basics are easy to perform, but it can quickly become complex and difficult to troubleshoot issues that inevitably arise. This … Continue reading

Posted in What Enclave Does | Leave a comment

Hosted Email

Perhaps you would like your own corporate email but don’t want the expense and bother of setting up your own email server. This is often the case with small start-ups. Their expertise may lay in business management, geology or engineering … Continue reading

Posted in What Enclave Does | Leave a comment

AntiVirus

An unfortunate fact these days is that we are constantly working under the threat of viruses and other malware. Not only must all computers (including desktops, servers, laptops, tablets, cell phones, etc.) run antivirus software, but you must be prepared … Continue reading

Posted in What Enclave Does | Leave a comment

Backups

A vitally important task for businesses of all sizes is backups. Your data is your company, in a very real way. You would have a tough time staying in business if all your data, documents, spreadsheets, databases, payroll, customer contact … Continue reading

Posted in What Enclave Does | Leave a comment

Copiers Scanners Printers

All businesses, big and small, have copiers, printers and scanners. It’s usually the task of the network/system administrator to install, maintain, troubleshoot and administer these devices. Most printers and copiers are connected directly to the corporate network. Most employees simply … Continue reading

Posted in What Enclave Does | Leave a comment

Hosted Websites

Your website needs a home, a place to put all those html files, blogs, store fronts and databases. That’s what a web host does, provides server space for one or more websites. Enclave Managed Networks can provide your website with … Continue reading

Posted in What Enclave Does | Leave a comment

License & Support Contract Management

Hardware and software licenses are yet another unfortunate fact of life for all businesses that depend on computers. The task of managing software licenses and support contracts generally falls to your I.T. system administrator. In fact, this subject is often … Continue reading

Posted in What Enclave Does | Leave a comment

Server Administration

Servers are the powerhouses of corporate networks. They allow you to centrally host services such as file sharing and email. Servers can consist of physical hardware you can touch, virutual servers based on VMWare or Hyper-V, or even “cloud” based … Continue reading

Posted in What Enclave Does | Leave a comment

Workstation Administration

Corporate networks are, in part, populated by workstations and servers. Workstations mainly include desktop and laptop computers. You need centralized management once your inventory consists of more than ten or so workstations. Otherwise user and user rights administration becomes too … Continue reading

Posted in What Enclave Does | Leave a comment

Bringing It All Together

Network & system administrators (admins) learn all the items listed above and more, but must be able to understand how it all comes together in a corporate network. The admin must know how various systems affect one another; how backup … Continue reading

Posted in What Enclave Does | Leave a comment