Monthly Archives: May 2013

2013 05 28 Hard Disk Recovery

One of the services I provide is data recovery from failing hard drives. Today I completed the recovery of the hard drive from my own main Windows workstation. I kept receiving alerts that indicated problems with my Windows 7 ntfs … Continue reading

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2013 05 26 – Thunder Storms in the Bulkley Valley

This evening some minor thunderstorms are moving through the Bulkley Valley. Not too bad so far, but for more serious storms I will shutdown and unplug the servers. That’s probably what happened, if the servers disappear on you suddenly over … Continue reading

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User Administration

This activity includes user account creation & deletion, the assignment of account rights and file & folder access permissions. The basics are easy to perform, but it can quickly become complex and difficult to troubleshoot issues that inevitably arise. This … Continue reading

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Hosted Email

Perhaps you would like your own corporate email but don’t want the expense and bother of setting up your own email server. This is often the case with small start-ups. Their expertise may lay in business management, geology or engineering … Continue reading

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AntiVirus

An unfortunate fact these days is that we are constantly working under the threat of viruses and other malware. Not only must all computers (including desktops, servers, laptops, tablets, cell phones, etc.) run antivirus software, but you must be prepared … Continue reading

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Backups

A vitally important task for businesses of all sizes is backups. Your data is your company, in a very real way. You would have a tough time staying in business if all your data, documents, spreadsheets, databases, payroll, customer contact … Continue reading

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Copiers Scanners Printers

All businesses, big and small, have copiers, printers and scanners. It’s usually the task of the network/system administrator to install, maintain, troubleshoot and administer these devices. Most printers and copiers are connected directly to the corporate network. Most employees simply … Continue reading

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Hosted Websites

Your website needs a home, a place to put all those html files, blogs, store fronts and databases. That’s what a web host does, provides server space for one or more websites. Enclave Managed Networks can provide your website with … Continue reading

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License & Support Contract Management

Hardware and software licenses are yet another unfortunate fact of life for all businesses that depend on computers. The task of managing software licenses and support contracts generally falls to your I.T. system administrator. In fact, this subject is often … Continue reading

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Server Administration

Servers are the powerhouses of corporate networks. They allow you to centrally host services such as file sharing and email. Servers can consist of physical hardware you can touch, virutual servers based on VMWare or Hyper-V, or even “cloud” based … Continue reading

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Workstation Administration

Corporate networks are, in part, populated by workstations and servers. Workstations mainly include desktop and laptop computers. You need centralized management once your inventory consists of more than ten or so workstations. Otherwise user and user rights administration becomes too … Continue reading

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Bringing It All Together

Network & system administrators (admins) learn all the items listed above and more, but must be able to understand how it all comes together in a corporate network. The admin must know how various systems affect one another; how backup … Continue reading

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2013 05 16 Web Service Down Briefly

There was a 40 minute web service outage after a 7AM server restart. The cause was a line entry in an SSL configuration that pointed to a CA file that no longer existed. The problem has been corrected and will … Continue reading

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Pingdom Report for April 2013

web1.bcenclave.ca Uptime Outages Response time 97.67% 16 1501 ms Downtimes From To Downtime 2013-04-02 05:03:34 2013-04-02 06:03:34 1h 00m 00s 2013-04-03 11:28:34 2013-04-03 11:38:34 0h 10m 00s 2013-04-04 01:23:34 2013-04-04 01:28:34 0h 05m 00s 2013-04-11 04:38:34 2013-04-11 04:43:34 0h 05m … Continue reading

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Service Outage – 2013 05 12

We have been working to resolve an issue that causes automated server restarts to wait at the grub prompt rather than completing the boot process. This describes the scheduled reboot this morning.  The server restarted at 5 AM and waited … Continue reading

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